Professional Experience
- Over a decade of project and resource management on government contracts and institutional projects that had a significant impact on sales teams, faculty, staff and students.
- Provided leadership on several large scale projects including the launch of a new sales CRM, new learning management system, web conferencing platform, virtual proctoring solution, and digital media studio.
- Over a decade providing leadership in higher education and distance learning by working directly with instructional designers, subject matter experts and faculty to develop high-quality, universally-designed hybrid and online courses and training.
- Eight years of continuous experience teaching online and hybrid courses at higher education institutions.
- A strong advocate for distance education at a state and national level by serving on the Florida Virtual Campus Distance Learning and Student Services Committee and as the Southeast Regional Representative for the Instructional Technology Council.
- Increased online student success by five percent over a six year period by implementing the following initiatives; Manual for E-Learning, Super E-Student Initiative, Online Faculty Mentor Program, Online Readiness Course and Survey, E-Certification for Online Teaching course, and Online Course Development Process.
Education
M.Ed., Curriculum and Instruction with an emphasis in Instructional Technology,
University of South Florida, Tampa, FL, 2006
B.S., Elementary Education, University of South Florida, Tampa, FL, 2003
A.A., General, St. Petersburg College, St. Petersburg, FL, 2000
Academic Experience
Enablement and Project Manager
Cisco Systems, Inc.
January 2022-Present
- Coordinate the planning, design, development, implementation, facilitation, optimization of training for all Security Sales Tools.
- Lead the development and execution of a digital sales tool enablement strategy with sales leaders and sales teams.
- Act as a liaison across internal teams to assess, strategize, and provide training on key sales enablement tools for all levels, including new sales hires.
- Regularly communicate program effectiveness updates to stakeholders and executive sponsors.
- Gather, analyze, evaluate, and report on all enablement programs to drive sales performance and metrics improvement.
- Lead and support cross-functional initiatives.
- Facilitate meetings with team, stakeholders and business partners.
- Drive processes definition and simplification efforts.
- Recognize opportunities for enhancement and continuous improvement and represent complex ideas in a simple, easy to understand manner to a variety of audiences.
- Contribute to executive level presentations that are sound and crisp in both content and form.
- Be people focused, working daily with a variety of internal stakeholders to support global execution and alignment of critical GSSP Programs.
Associate Dean of Academic Technology
Pasco-Hernando State College, New Port Richey, FL
October 2011-January 2018 and July 2021-January 2022
- Chaired the E-Learning Committee to strategically plan for the development and implementation of e-learning initiatives and to do so in such as way as to promote technology enhanced learning to increase student success.
- Ensured courses/curricula comply with all college, state, federal, and SACSCOC accreditation requirements, Americans with Disabilities Act (ADA), national best practices for distance education, and copyright laws.
- Recommended, developed, and implemented appropriate guidelines and best practices related to e-learning through the Manual for E-Learning at PHSC.
- Managed the College’s annual distance learning budget of $700,000 needed to facilitate distance-learning functions across all five campuses.
- Supervised faculty and instructional staff designing distance education courses.
- Provided leadership to the instructional design team and mentors all instructional designers in the design and development of all high-quality online/hybrid courses through the Online Course Development Process.
- Served as the College’s representative on the statewide distance learning council, the Complete Florida Plus Program/FloridaSHINES (Florida Virtual Campus).
- Implemented and maintained the learning management system for the entire college.
- Coordinated multiple ad hoc committees to find ways to increase student retention and completion.
Online Programs Manager
Colorado School of Mines, Golden, CO
February 2018-July 2021
- Led and guided the development of Mines’ Online Programs.
- Coordinated the Mines’ Online Programs project plan by serving as a project manager to ensure appropriate involvement and feedback was obtained from all key stakeholders.
- Informed the online project scope by studying strategic drivers, discovering and validating operational and technical requirements and parameters, and examining and recommending changes to current policies and practices.
- Supported and guided the implementation of high-quality, rigorous Online Programs as they were developed.
- Provided leadership to and mentoring of the instructional design team.
- Monitored project progress through analysis of data, tracking action items, and conducting design and implementation reviews.
- Assured the quality of Online Program by developing and completing test plans.
- Guided the development of online resources to market and support the online program.
Senior Instructional Design Coordinator
Pasco-Hernando State College, New Port Richey, FL
May 2011–October 2011
- Provided a leadership role in a design team environment to advance the development of technology-enhanced curriculum in blended, hybrid, and online instructional programs.
- Used project management skills to establish project schedules and manage multiple projects simultaneously.
- Coordinated the design, development, and implementation of blended, hybrid, and online academic courses and programs in collaboration with subject matter experts (SME) and the instructional design team.
- Designed and produced learning materials in a variety of formats including print, graphics, audio, video, animation and multimedia to support teaching, learning, and college initiatives.
- Mentored faculty in the design and development of technology-enhanced courses.
- Facilitated the planning, coordination and implementation of workshops in the use of instructional technologies for faculty and staff.
- Installed, configured and maintained software and courseware, as well as investigated problems with computer hardware and peripherals for the Academic Technology Department; recommended new technologies, hardware, and software for the department.
- Used emerging educational technologies to develop alternative assessment strategies to integrate into course development to an advanced level using rapid e-learning tools (i.e., Articulate, Camtasia, Adobe Creative Cloud).
- Worked collaboratively with the instructional design team to discover new innovations in educational technology; brainstorms and troubleshoots within the design team to develop new processes and methodologies.
Instructional Technologist
Health Informatics Department
St. Petersburg College, St. Petersburg, FL
November 2010–April 2011
- Coordinated the redesign and redevelopment of online training materials and training modules for 25 online courses using the ADDIE and ASSURE Instructional Design Models for implementation into a learning management system (LMS) for the Health Informatics online program.
- Supplemented online training with materials that include web-based applications, software embedded training, and web-based tutorials.
- Researched and implemented Section 508 requirements for web-based training.
- Assisted the development of training videos and multimedia delivery modes.
- Developed tutorials for electronic health record software for medical records.
- Mentored and interacted with clients and subject matter experts in identifying problems, assessing educational needs, and developing courses and programs for blended and online courses.
- Assisted staff with technology-related issues or questions and train them how to use various software programs.
Project Technologist
Center for Public Safety Innovation
St. Petersburg College, St. Petersburg, FL
January 2009–October 2011
- Designed and developed customized training materials in a variety of delivery systems including content management systems (CMS), learning management systems (LMS), web-based applications, software embedded training, web-based tutorials and classroom training using the ADDIE Instructional Design Model.
- Assisted with the development of training videos, CD ROMS, Flash-based, XML driven stand-alone courses, web sites, web pages with links, and web-based training for both unclassified and classified environments.
- Assisted in gathering and researching grant opportunities for the Bureau of Justice Administration.
- Wrote grant proposals for development of online training for Rutherford Training Consultants.
- Developed classroom-based instruction with multimedia elements for the Bureau of Justice Administration.
- Developed highly-interactive courses in ANGEL for various grant contracts.
- Developed stand-alone, web-based training for Stanford Research Institute and Florida Telecommunication Relay, Inc.
- Developed Captivate Flash video tutorials for contracts and co-workers.
- Researched and implemented Section 508 requirements for web-based training.
- Facilitated demonstrations for co-workers on various pieces of software including; SharePoint, Captivate, Microsoft Word, Microsoft PowerPoint, and Raptivity.
Curriculum Designer
National Terrorism Preparedness Institute
St. Petersburg College, St. Petersburg, FL
March 2006–January 2009
- Revised and updated SRI instructor led courses and web-based training.
- Revised and updated four courses in ANGEL for the Florida Department of Law Enforcement.
- Designed and developed learning interactions in Raptivity for Florida Department of Law enforcement.
- Designed and developed stand-alone web-based training for Meals On Wheels Association of America (MOWAA).
- Revised and updated Bureau of Justice Assistance (BJA) instructor led courses and web-based training.
- Revised and updated Technical Support Working Group-Broad Agency Announcement guidebooks into TSPs.
- Created storyboards for General Aviation Flash RLOs.
- Developed outline and created evaluation for monthly Live Response broadcasts.
- Collaborated with multimedia group and SMEs for monthly Live Response broadcasts and MOWAA video.
Teaching Experience
Adjunct Professor, Pasco-Hernando State College, New Port Richey, FL
August 2011–May 2018
- Taught EME2040 Introduction to Education Technology and CGS1100 Microcomputer Applications in an online and hybrid environment.
Adjunct Professor, St. Petersburg College, St. Petersburg, FL
August 2009–December 2011
- Taught EME2040 Introduction to Education Technology (blended course) and EDF2085 Teaching Diverse Populations in an online and hybrid environment.
Professional Development
Certifications
- eCornell Certificates in AI, Change Management, and Systems Thinking 2023-2024
- Project Management Professional (PMP) Certification 2023 (renewed)
- Cisco’s DARE Leadership Program 2023
- Instructional Technology Council Distance Education Leadership Academy 2015
- PHSC President’s Institute Program April 2015
Professional Service and Recognition
- Cisco Connected Recognition for “Even the Smallest Innovation Makes a Difference!” 2022
- Florida Virtual Campus – Primary College Representative 2011-2018 and 2021-2022
- Instructional Technology Council’s Award in Excellence for Outstanding Student Services 2017 for the Super E-Student Initiative
- Instructional Technology Council – Southeast Region Board Member – July 2016-June 2018
- Florida Virtual Campus – Executive Committee 2014-2015
Professional Affiliations
- Project Management Institute
- Women of Cisco – Americas
- UX at Cisco
Publications
Strigle, J., Veloff, J., & Lopez, A. (2022). TOPkit Digest: Readying Faculty for Regular and Substantive Interaction. Digital Learning Newsroom. Retrieved April 15, 2022, from https://digitallearning.ucf.edu/newsroom/newsletter/topkit-digest-april-2022/
Strigle, Josh; Veloff, Jennifer. (2021). Engaging Faculty through Professional Development and the Course Development Process, In L. Cifuentes (Ed.) A Guide to Administering Distance Learning (pp. 206-228). Koninklijke Brill.
Veloff, Jennifer, and Watson, Nikisha.“The Super E-Student Initiative: A Creative Focus on Targeting Distance Education Learners.” Instructional Technology Council. ITC Newsletter, 5 June 2016. Web. 5 June 2016. <http://www.itcnetwork.org/itc-newsletter/1382-developments-and-trends-in-distance-education.html>.
Veloff, Jennifer, and Watson, Nikisha.“Streamlined Online Course Development Process.” Instructional Technology Council. ITC Newsletter, 14 Oct. 2015. Web. 14 Oct. 2015. <http://www.itcnetwork.org/itc-newsletter/1377-streamlined-online-course-development-process.html>.
Veloff, Jennifer. “Start to Finish: Creating a Streamlined Online Course Development Process.” Distance Teaching and Learning Conference 2015: Madison, WI: University of Wisconsin-Madison, 2015. 93-97. <https://dtlconference.wisc.edu/wp-content/uploads/2015/08/Proceedings-2015.pdf>.
Presentations
- “Employee Resource Organizations at Cisco” at Women of Impact Conference 2023
- “Engineering Online Learning at a STEM University” at Distance Learning Administration Conference 2019
- “Incorporating Accessibility into Faculty Training at Pasco-Hernando State College” at Florida Virtual Campus 2017 Professional Development Day
- “Leadership in Distance Education” at ITC eLearning 2017
- “The Super E-Student Initiative: A Creative Focus on Targeting Distance Education Learners” at the OLC Accelerate 2016 Conference
- “Start to Finish: Creating a Streamlined Online Course Development Process” at the Distance Teaching & Learning Conference 2015
- “How to Succeed in Canvas” at CanvasCon 2015
- “The Technology Gap: Resources, Infrastructure and Institutional Culture” at the SACSCOC Annual Conference 2013
Software
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